You place an order for the size print you want.

• you enter your contact details.
• you select any optional services.
• you enter any special instructions.
• When you press the final "checkout" button our computer system will generate an email for you with instructions for getting your image(s) to us.

You send us the picture.

• We can take digital image files in any format, or photographic prints, negatives or slides.
• The more information we have to start with, the better the results we can produce, so send as many pixels as you can, up to a maximum upload size of 25MB.
• If your image is too large to upload to our computer, or if you prefer for some other reason not to use our uploading system, we are very happy to accept delivery by mail or courier - simply leave the filename blank in the upload dialogue.
• If your image cannot be enlarged satisfactorily to the size you want, we will contact you before committing to print.
• It may be necessary to crop your image, if the shape of the original does not match the dimensions of the frame you have chosen.
• About 2 inches all the way around your image will wrap around the sides and on to the back.  If important detail goes right up to the edge of your image, we can print a black (or white or any other colour) border to frame the image instead.  There are other options too.  Talk to us if you have particular instructions.

We'll process the image.

• We import your image from the web server into our graphics computer, and run it through the process to enlarge it and apply any cropping necessary.
• Next we do any enhancements you have requested, such as correcting light levels, colour, contrast etc.

We'll verify the "final" image with you.

• Once finished the computer processing, we'll check it's what you're expecting by emailing you a thumbnail image of the final layout.
• If you want to be really certain the final result will be up to your expectation, we can print a snippet of a sample proof at the enlarged size and send it to you.  There are different options here, so you will need to talk to us.
• Once you're happy with everything, let us know and we'll progress.

We e-mail you a GST invoice

• The price of the finished canvas.
• Any extra charges for proofs, enhancements, scanning, returning scans on CD, etc.
• A modest amount for post and packing.  The price for delivery varies depending on where you want the canvas sent. 

You settle the bill.

• Internet banking is the best option for us (just make sure your name and order number are included as our reference), but we can also bank a personal cheque (and wait for the funds to clear).
• Our bank is: ASB Takapuna, account name "Giclee Print Limited", account number 12-3026-0352120-00
• Once the total amount is fully credited to our account, we print the canvas.

Finally, we manufacture your canvas

• printing (day 1)
• drying (day 2)
• spraying with UV-protectant coating (day 3)
• stretching over frame and despatch (day 4)

Included in the package will be care and hanging instructions.